Pissed Consumer - Cancelled my order, can't get a refund

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Cancelled my order, can't get a refund

Apr 7, 2008

One Click Appliances complaint by Kristy.jansson

I placed an order w? Click Appliance on 1/15, they took the money out of my acount 2 days later. To make a long story short 2 months many phone calls and emails to them and many excuses from them later and I still hadn't recieved my order. I cancelled my order and they said they would give the refund in 10-15 business days. I recieved and email on 4/4 that some of the credit cards credited on march 27th indeed didn't get credited and unfortunately they do not have the ability to refund my card again through their system at this time...but I can contact my credit card issuer and request a chargeback and promptly and easily have my money refunded. I went to my bank to do the chargeback and since it has been over 2 months there isn't anything they can do. They offered to call the company for me but all numbers are disconnected. It is looking like I am out $807.40. I did file a report with the NY BBB. I also cancelled my credit card just incase.

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