Pissed Consumer - One Click Appliances

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One Click Appliances - never buy from them

Mar 8, 2008

One Click Appliances complaint by Sazz

Never buy from Oneclick Appliances. They are a scam. I ordered an air filter from them in December. I got an email from them the next day to say the order has been processed and that they would be shipping soon (within 2 weeks). My credit card was charged. After six weeks, I received an email from them that said that the model I wanted was discontinued and that the manufacturer suggested an alternative model. Problem was the 'alternative model' wasn't even the same brand. And I found out that the model I ordered was not discontinued. I asked for my money back by calling them and they said within 3-5 days. After two weeks, I heard nothing and my card was not refunded.

I called again and they said they would refund me within 24 hours. From reading reviews from other consumers on this company that said they were scammed in the same way, I called back and threatened to go to visacard if my money was not refunded immediately. No surprise! I receive an email straightaway giving me a refund number and my money was eventually refunded the next day.

This company is a scam. I don't know what they are up to but they seem never to have what they sell in stock.

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Comments (2)

1. Written by This e-mail address is being protected from spam bots, you need JavaScript enabled to view it , on 08-04-2008 19:20

THEY ARE A SCAM... RIPPED ME OFF TOO.

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2. Written by f150hiboy, on 27-03-2008 17:40

WARNING, DO NOT EVEN THINK ABOUT PURCHASING AT : www.oneclickappliances .com

They are committing credit card fraud!

The run sales 10% off one day and 20% off the next in hopes of luring customers to place orders and collect their credit card payments. Then after a few weeks they the appliances never even ship and suddenly you get an e-mail notification that your order was canceled (it says canceled by customer) which is their way of getting out of having to actually ship you anything.

They use lame excuses like their server got reset and all order were purged, but will not honor any opf the pricing they originally sold to the customer for.

Forget trying to call them as all you get is an answering machine. They hold customers monies and collect interest over the weeks and then return it (I can only hope). It’s a SCAM and CREDIT CARD FRAUD! Do not attempt to ever buy anything from them as you will never get any merchandise. I doubt if they even actually sell appliances. Too bad I had to learn the hard way, the discounted prices were very tempting including the lure of free shipping. Now I'm left to scramble to locate appliances to keep up with my contractors deadlines and I may end up pay much more since I lost the luxury of being able to shopping for a decent price.

:cry

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